Storefront & checkout
- Branded, mobile-first storefront
- Many recipients in one checkout
- Card message and arrive-by date per gift
- Live delivery quote per gift
- Customer accounts and invoice PDFs
For gift basket, floral & specialty food shops
The online store and back office built for gift shops.
One customer, five gifts, five addresses, five card messages, five arrive-by dates. GiftBench handles the order the way your shop actually works, from checkout to the packing bench to the doorstep. We set it up and run it for you.
Plans from $249/month. Setup, hosting, updates and support included.
A gift shop isn’t an ordinary online store.
Gifts are perishable, so they can’t sit in a truck over a weekend. Corporate buyers want accounts and invoices. A big share of orders still come in over the phone. General-purpose store builders patch all of that with add-on apps that don’t talk to each other, and the owner ends up as the IT department.
GiftBench was built from the start around the order, the packing bench, the delivery calendar and the phone, all in one system.
Everything a gift shop runs on
Shop console
- “Today” screen: what to build, who to call
- Assembly lists for the packing bench
- Take a phone order in a few taps
- Promotions and seasonal price lists
- Staff roles and two-factor sign-in
Phone, text & email
- Caller card with the customer’s history
- Text-message order updates
- Placed, shipped and delivered emails
- Follow-up asking customers to rate their gift
Customers & corporate
- Every customer, recipient and call in one record
- Corporate accounts with their own buyers
- Occasion reminders for repeat gifting
- AI shopping assistant in your shop’s voice
Delivery that respects the product
Every gift gets its own plan to arrive fresh.
Customers pick a date and GiftBench works backward. It knows your order cutoffs, never leaves a basket in transit over a weekend, and holds future-dated gifts until the right day to build and ship.
- Shows the ship date and arrive date for every option
- Recommends the best option, not just the cheapest
- Puts held orders on the right day of your build schedule
Run for you
You sell gifts. We handle the technology.
GiftBench is a managed service. We load your catalog and photos, set up your branding, domain, payments and phone, train your staff, and keep everything updated, backed up and monitored.
- Big, simple buttons, not a developer dashboard
- Shopping assistant runs on privately hosted AI. Your shop’s data never trains a public model
- Proven on real orders at our launch store before any feature ships
Simple plans
Every plan includes your own domain, hosting, backups, updates and support.
Store
from $249/month
- Storefront and multi-gift checkout
- Delivery scheduling and shipping rates
- Shop console and order emails
Most complete
Connected
from $599/month
- Everything in Store
- Customer records, corporate accounts and invoices
- Phone caller card, texting and AI shopping assistant
Setup
from $3,500 one time
- Catalog and photo load
- Branding, domain and payments
- Phone setup and staff training
Questions
Who is GiftBench for?
Independent gift basket, floral and specialty food shops that ship perishable gifts, take phone orders and sell to businesses as well as individuals.
Do I need a technical person on staff?
No. We set everything up, keep it running and handle updates. Your team uses a simple console built for the shop floor.
Can I keep my domain and brand?
Yes. Your store runs on your own domain with your logo, colors and photos. Customers see your shop, not ours.
Is GiftBench running on a real shop today?
Yes. Our launch store is a Chicago-area gift basket company, and every feature is used on real orders there before it goes to anyone else.
Who builds GiftBench?
GiftBench is designed, built and run by Mad Monkey Creative, a Chicago-area studio that builds and manages software for small businesses.
See GiftBench running on a real shop.
Tell us a little about your shop and we’ll walk you through it.